The conversation is a meeting of hearts and minds. I believe this: When hearts and minds meet, they don’t just exchange facts and create atmospheres of hope or despair: They transform them, reshape them, draw different implications from them, engage in new explorations of possibility. Such conversations are literally living systems, living on the edge of chaos and order—like all of life, when it is most alive, busting out all over with pattern and coherence, but also alive with novelty and emergence.

David Cooperrider

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